{"id":1987,"date":"2019-08-12T10:04:52","date_gmt":"2019-08-12T07:04:52","guid":{"rendered":"http:\/\/globecore.co.za\/support\/"},"modified":"2024-02-02T10:34:14","modified_gmt":"2024-02-02T10:34:14","slug":"support","status":"publish","type":"page","link":"https:\/\/globecore.co.za\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"advant-section\">\n<h2>Principles of Client Support and Interaction<\/h2>\n<\/div>\n<p>Timely client support and interaction is one of <em><strong>GlobeCore\u2019s<\/strong><\/em> top priorities, regardless of client location, thanks to the well developed network of representatives and service centers.<\/p>\n<p><em><strong>GlobeCore<\/strong><\/em> experts are always ready to assist with equipment maintenance and repair service. The company\u2019s specialists provide corrective and preventive maintenance of equipment for purification and regeneration of transformer, turbine, industrial and other oil types, as well as bitumen emulsion production and bitumen modification equipment.<\/p>\n<p>In client relations, our company is guided by the following principles:<\/p>\n<ul class=\"support-list\">\n<li class=\"wow fadeInLeft\"><i class=\"fa fa-check\"><\/i>\n<div class=\"inner-list-support\">Free consulting. You can always receive advice from our highly qualified specialists when choosing your equipment to ensure optimal solution<\/div>\n<\/li>\n<li class=\"wow fadeInLeft\"><i class=\"fa fa-check\"><\/i>\n<div class=\"inner-list-support\">Custom approach. Each unit is designed and manufactured to meet the individual needs and requirements of the customer<\/div>\n<\/li>\n<li class=\"wow fadeInLeft\"><i class=\"fa fa-check\"><\/i>\n<div class=\"inner-list-support\">Commissioning support. If needed, the company\u2019s experts come to client location for commissioning of the equipment<\/div>\n<\/li>\n<li class=\"wow fadeInLeft\"><i class=\"fa fa-check\"><\/i>\n<div class=\"inner-list-support\">Wide spare parts and component selection. <em><strong>GlobeCore<\/strong><\/em> maintains a large stock of spare parts for quick replacement to insure against long down time and related losses<\/div>\n<\/li>\n<li class=\"wow fadeInLeft\"><i class=\"fa fa-check\"><\/i>\n<div class=\"inner-list-support\">Personnel training. <em><strong>GlobeCore<\/strong><\/em> provides operator training for all equipment types both on site and in the company\u2019s training center in Oldenburg, Germany. Additional videos for operator training are available on request<\/div>\n<\/li>\n<li class=\"wow fadeInLeft\"><i class=\"fa fa-check\"><\/i>\n<div class=\"inner-list-support\">Upgrades. <em><strong>GlobeCore<\/strong><\/em> specializes in upgrading currently operated equipment to maximize its lifetime<\/div>\n<\/li>\n<li class=\"wow fadeInLeft\"><i class=\"fa fa-check\"><\/i>\n<div class=\"inner-list-support\">Warranty and post-warranty service. All jobs completed by <em><strong>GlobeCore<\/strong><\/em> experts are covered by warranty. Post-warranty service is possible under separate agreements<\/div>\n<\/li>\n<\/ul>\n<p><i class=\"fa fa-question-circle-o\" aria-hidden=\"true\"><\/i><span class=\"questions-support\" style=\"font-weight: 400;\">Questions? Contact us at <a href=\"mailto:marketing@globecore.de\">marketing@globecore.de<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Principles of Client Support and Interaction Timely client support and interaction is one of GlobeCore\u2019s top priorities, regardless of client location, thanks to the well developed network of representatives and service centers. GlobeCore experts are always ready to assist with equipment maintenance and repair service. The company\u2019s specialists provide corrective and preventive maintenance of equipment<a class=\"cg-read-more\" href=\"https:\/\/globecore.co.za\/fr\/support\/\" target=\"_blank\">Read More <\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/support-page.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-1987","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/globecore.co.za\/fr\/wp-json\/wp\/v2\/pages\/1987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globecore.co.za\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/globecore.co.za\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/globecore.co.za\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/globecore.co.za\/fr\/wp-json\/wp\/v2\/comments?post=1987"}],"version-history":[{"count":2,"href":"https:\/\/globecore.co.za\/fr\/wp-json\/wp\/v2\/pages\/1987\/revisions"}],"predecessor-version":[{"id":3419,"href":"https:\/\/globecore.co.za\/fr\/wp-json\/wp\/v2\/pages\/1987\/revisions\/3419"}],"wp:attachment":[{"href":"https:\/\/globecore.co.za\/fr\/wp-json\/wp\/v2\/media?parent=1987"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globecore.co.za\/fr\/wp-json\/wp\/v2\/categories?post=1987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}